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Website Terms of Service

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These Website Terms of Use ("Terms") govern your access to and use of our public marketing website at https://www.thecompany.company and any related subdomains we operate (the "Website"). These Terms cover:

  • Your browsing and use of the Website, including viewing content, signing up for a waitlist or newsletter, and submitting inquiries or contact forms; and
  • Your creation of a free account through the Website or Application sign-in page (at https://www.app.thecompany.company/sign-in) using Google Single Sign-On, Enterprise Single Sign-On, or email-based authentication, solely for the purpose of accessing marketing content, requesting demos, or receiving product updates.

These Terms do NOT govern your use of the Company's AI-powered business operations platform (the "Application"), which is subject to a separate set of terms (the "Application Terms of Service"). If you use the Application, including configuring or running AI agents, submitting Customer Data, or accessing any paid features, the Application Terms of Service apply in addition to these Terms. In the event of a conflict, the Application Terms of Service control with respect to your use of the Application.

These Terms are a legally binding agreement between you and The Company Company Inc. ("Company," "we," "us," or "our"). By accessing or using the Website or creating an account through any sign-in method offered on the Website or Application sign-in page, you agree to be bound by these Terms. If you do not agree, please do not access the Website or create an account.

Definitions

  • "Agreement" means these Website Terms of Use together with our Privacy Policy (available at https://www.thecompany.company/legal/privacy) and any supplemental terms we may provide.
  • "Account" means a user account you create through the Website or the Application sign-in page, which may provide you with access to waitlist registration, demo requests, newsletter subscriptions, product updates, and other marketing-related features. An Account does not by itself grant you access to the Application or any paid features of the Website.
  • "Authorization Mechanisms" means the methods available for creating an Account, including: (a) Google Single Sign-On (SSO), which uses OAuth 2.0 to authenticate via your Google account; (b) Enterprise Single Sign-On (SSO), which uses Security Assertion Markup Language (SAML) or similar protocols to authenticate via your organization's identity provider; and (c) email-based authentication, which may use passwordless links, one-time verification codes, or other email-based verification methods.
  • "Website Content" means the text, graphics, images, videos, blog posts, code samples, and other materials made available on or through the Website.

Eligibility and Account Registration

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. You represent that you are not a minor under the age of 18 and that your use complies with any applicable age-gating or parental consent requirements under laws such as COPPA (as amended). We do not knowingly collect data from children under 13. By creating an account, you represent and warrant that:

  • All registration information you provide is truthful, current, complete, and accurate.
  • You are signing up for the purpose of learning about our products and Website, receiving marketing communications, or requesting a demo or trial access, and not for any competing, malicious, or fraudulent purpose.
  • If you create an Account through Google SSO, you represent and warrant that: (a) your Google account is valid and in good standing; (b) you have the authority to grant the permissions requested by the Website to access your Google profile information (including name, email address, and profile picture); and (c) your use of the Website through your Google account does not violate any agreement or policy governing your use of the Google account.
  • If you create an Account through Enterprise SSO, you represent and warrant that: (a) your organization has authorized your use of the Website through SSO; (b) you have the authority to grant the permissions requested by the Website within your organization's identity provider; and (c) your use of the Website through SSO does not violate any agreement or policy governing your use of your organization's systems.
  • If you create an Account through email-based authentication, you represent and warrant that: (a) the email address you provide belongs to you or has been authorized for your use; (b) you have the sole control over that email address; and (c) you will promptly notify us if the email address is compromised, no longer accessible, or if your role with respect to any associated account changes.
  • You are responsible for: (a) all activities conducted through your Account, whether authorized by you or not; (b) maintaining the confidentiality of your authentication credentials and any third-party accounts (Google, your organization's identity provider, or your email account) used to access the Website; and (c) promptly notifying us at legal@thecompany.company if you become aware of any unauthorized access to your Account or authentication credentials.

We may, at our discretion, assign roles or access levels to your Account (for example, as a "waitlist member," "demo requester," "subscriber," or similar designation). These roles are for administrative and marketing purposes only and do not confer any rights to access the Application or its features unless and until a separate agreement is entered into.

Use of Website

Acceptable Use

You may use the Website only for lawful business purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable law, regulation, or third-party right.
  • Transmit any malicious code, viruses, or harmful components.
  • Attempt to gain unauthorized access to any systems or networks connected to the Website.
  • Interfere with, disrupt, or create an undue burden on the Website or related infrastructure.
  • Use any AI features or outputs from the Website in a manner that could cause harm, including without limitation generating or disseminating misleading, discriminatory, or unlawful content; or circumventing safety guardrails in any linked AI systems.
  • Use the Website to develop a competing product or service.
  • Reverse engineer, decompile, or disassemble any aspect of the Website.
  • Use the Website for any fraudulent, deceptive, or illegal purpose.
  • Resell, sublicense, or redistribute the Website without our prior written consent.
  • Access or use the Website in any manner that exceeds normal human use or volumetric thresholds, including through scraping, data mining, robot harvesting, or any automated data collection method, without our prior written consent.
  • Impersonate or attempt to impersonate the Company, any employee of the Company, another user, or any other person or entity, including through the use of a false name, credentials, or other information.

Service Availability

We will use commercially reasonable efforts to make the Website available, but we do not guarantee uninterrupted or error-free operation. The Website is provided on an "as available" basis, and we may modify, suspend, or discontinue any part of the Website at any time with or without notice.

Regulatory Compliance

You are solely responsible for ensuring that your use of the Website and any decisions you make based on Website Content comply with all applicable laws, regulations, and industry standards.

Intellectual Property

Ownership of Website Content

All Website Content, including but not limited to text, graphics, images, videos, audio, blog posts, code samples, documentation, logos, trademarks, trade dress, and other materials, is owned by the Company or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, trade names, service marks, logos, or other branding without our prior written consent.

Limited License to Access the Website

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Website and Website Content solely for your own personal or internal business purposes, for the purpose of evaluating the Company and its products and services and not for any commercial exploitation, training of competing AI models, or public dissemination of Website Content or any AI-generated outputs derived therefrom. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, transmit, or sell any Website Content, except as expressly permitted in writing by us.

Feedback

If you submit ideas, suggestions, comments, questions, or other feedback regarding the Website or our products and services ("Feedback"), you agree that: (a) the Feedback is non-confidential and non-proprietary; (b) you have no expectation of compensation for the Feedback; and (c) we may use, disclose, and exploit the Feedback in any manner for any purpose without obligation or compensation to you. You grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate Feedback into our products and services, including AI models, without attribution or compensation.

Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that is publicly available, independently developed, or rightfully received from a third party without restriction.

Account Suspension and Termination

We reserve the right, in our sole discretion, to suspend, restrict, or terminate your access to the Website (including your Account) at any time, with or without notice and without liability, for any reason or no reason, including if we believe you have violated these Terms, engaged in fraudulent or illegal activity, or used the Website in a manner that threatens the security, integrity, or availability of the Website.

You may discontinue your use of the Website at any time. You may also request deletion of your Account by contacting us at legal@thecompany.company. We will process such requests within a reasonable timeframe.

Upon suspension or termination of your Account, your right to access the Website's account features ceases immediately. Provisions that by their nature should survive termination, including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and any other provisions that expressly survive, shall survive any termination or expiration of these Terms.

Disclaimers

THE WEBSITE AND ALL WEBSITE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. NO ADVICE OR INFORMATION OBTAINED FROM US OR THROUGH THE WEBSITE CREATES ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

We make no representations regarding the accuracy, completeness, or reliability of any AI-generated content, summaries, or recommendations on the Website. Any reliance on such content is at your sole risk. AI outputs may contain errors, biases, or hallucinations. WEBSITE CONTENT IS PROVIDED FOR GENERAL INFORMATIONAL AND MARKETING PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL ADVICE OF ANY KIND, INCLUDING LEGAL, FINANCIAL, TAX, MEDICAL, OR COMPLIANCE ADVICE. YOU ARE SOLELY RESPONSIBLE FOR ANY DECISIONS YOU MAKE BASED ON WEBSITE CONTENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, REVENUE, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED ONE HUNDRED DOLLARS (US $100.00). Because the Website is provided free of charge and without any payment obligation, no per-period fee-based cap applies.
  • THE FOREGOING LIMITATIONS APPLY REGARDLESS OF WHETHER THE DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Website, including any content you submit through contact forms, feedback forms, or other user-submission features.
  • Your breach of these Terms.
  • Your violation of any applicable law or third-party right.
  • Your misuse or misrepresentation of your Account, including any actions taken by other individuals accessing the Website through your Account.
  • Any dispute between you and a third party relating to your use of the Website.

Dispute Resolution and Arbitration

Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Website shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted in San Francisco, California, by a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. To the extent permitted by law, you waive any right to a jury trial.

Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights or breach of confidentiality obligations.

Small Claims Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

Opt-Out

You may opt out of the arbitration provision by sending written notice to legal@thecompany.company within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the courts specified in the Governing Law section.

Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. For any disputes not subject to arbitration, the exclusive jurisdiction and venue shall be the state and federal courts located in San Francisco, California, and each party consents to the personal jurisdiction of such courts.

General Provisions

Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, labor disputes, government actions, internet or infrastructure failures, or third-party service provider outages.

Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy (available at https://www.thecompany.company/legal/privacy), constitute the entire agreement between you and the Company with respect to your use of the Website and your Account, and supersede all prior or contemporaneous agreements, understandings, or representations, whether written or oral. If you enter into a separate agreement for use of the Application (such as the Application Terms of Service or a Data Processing Agreement), that agreement governs your use of the Application and shall supplement, not replace, these Terms with respect to the Website.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets without your consent. Any attempted transfer or assignment in violation hereof shall be null and void.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Notices

All legal notices to us must be sent to legal@thecompany.company or by mail to:

The Company Company Inc. 1885 Mission St San Francisco, CA 94103

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting updated Terms on the Website with a revised "Last Updated" date. Where practicable, we may also send notice of material changes to the email address associated with your Account. Your continued use of the Website after the effective date of any modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Website. Material changes may include changes to our data practices, our dispute resolution procedures, or the scope of the license granted to you. We will provide at least 30 days' notice for material changes via email and prominent Website posting. Continued use constitutes acceptance.

Contact Us

If you have any questions about these Terms, please contact us at: